Privacy Policy
A legal disclaimer
Last Updated: 24/02/2026
At Claws by Alix we value your privacy. This policy explains how we handle your information when you book a nail service through our website.
1. Information We Collect
When you book an appointment, we collect:
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Identity Data: Name and surname.
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Contact Data: Email address and phone number (to send reminders and booking confirmations).
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Service Data: Type of nail treatment requested and preferred time/date.
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2. Why We Need Your Data (Legal Basis)
We process your data to fulfill our contractual obligation to provide you with the service you booked. We also use your contact details based on our legitimate interest to reduce "no-shows" via automated reminders.
3. Data Sharing
We do not sell your data. We only share it with our Booking System Provider Wix strictly to manage your appointment.
4. Data Retention
We keep your booking history for 1 year after your last visit for tax and accounting purposes, or until you ask us to delete it.
5. Your Rights
Under the GDPR, you have the right to access, correct, or delete your data. To do so, contact us at info@clawsbyalix.com.
6. Complaints
If you have concerns, you have the right to lodge a complaint with the Maltese Information and Data Protection Commissioner (IDPC) at www.idpc.org.mt.